| Issue ID | 1456707 |
| Internal NHTSA # | 11081874 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2010 |
| File date | 28/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | We received a letter from lincoln motor co. In december 2017 notifying us of a potential of an air bag explosion in our 2010 mkx. We were told not to allow anyone to sit in the passenger side front seat until the problem could be remedied. It's now march 28, 2018 and i called ford customer service. I was told i need to be patient and continue to leave the vehicle parked and use a different vehicle or have any passengers ride in the back seat because they still don't have the parts to fix it. My question is: if this so called safety device is the safety hazard which could result in injury or death, why can't it be disconnected or disabled. Expecting people to travel without being able to use the passenger front seat or use an alternate vehicle because a safety device that vehicles did without for over 100 years is the real safety issue is certainly a fools solution to the problem. If there are so many vehicles in need of these parts that they can't be repaired in a timely manner, then maybe there needs to be an alternative solution. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWCASTLE, WY |
| VIN pattern | 2LMDJ8JC7ABXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |