| Issue ID | 1417007 |
| Internal NHTSA # | 11039352 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2010 |
| File date | 16/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: took my 2010 lincoln mkx to hooks lincoln in fort worth, and asked them when i might expect to get my passenger side airbag replaced. The service manager told me to go back home and wait for a letter telling me when to bring my car in for the airbag replacement. It's been 16 months and i have not heard anything from anybody. I have friends that had the same recall on their lexus vehicles and the airbags were replaced in less than 6 months form their notice. They were put in rent cars for that wait time at no charge to them. Hooks manager laughed at me when i asked for a rental car to await deliver of new airbag. Piss poor handling of so-called serious safety recalls. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | 2LMDJ6JC6ABXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |