| Issue ID | 819708 |
| Internal NHTSA # | 10358290 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2008 |
| File date | 17/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I have a 2008 lincoln mkx which was purchased late 2008. If i am a stop at a light or intersection and it is on an incline, after i take my foot off the brake it will roll back until i brake or use the accelerator. On friday, sept. 17th, i was pulling out of a gas station which had a very steep incline and i had to come to a stop to allow for traffic before i left the station . I took my foot off the brake to try to accelerate and it rolled back severely almost hitting a gas tanker. I took it in to lincoln and had it looked at because i am still under warranty and they said there was never any 'hill assist' put on the normal characteristic of the car. The dealer advised me there was nothing they i could do, and then told me to use my fully automatic car like i was using a manual transmission and that i should brake and accelerate at the same time on a steep hill. I remind you that i'm still under warranty. This is a serious safety issue and somebody has to do something. Either a pedestrian or another vehicle will be involved because of the roll back. |
| Vehicle Mileage at Failure | 34534 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTOMIO, TX |
| VIN pattern | 2LMDU68C58BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |