| Issue ID | 1451135 |
| Internal NHTSA # | 11076101 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2008 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | In july 2016 i received an ***important safety recall*** notice. It was labeled as safety recall 16s26/ nhtsa recall 16v-384 for our 2008 lincoln mkx. The letter gave notice of that the vehicle's passenger frontal airbag inflator may rupture in an event of a crash necessitating airbag deployment. The letter gave instruction to take the vehicle to the local lincoln dealer to have the airbag(s) replaced, free of charge. I have taken the vehicle to the local lincoln dealer every oct/nov of every year since receiving the notice, but at each visit i am told that the airbag can not be replaced because it is not in stock and that the dealer is waiting for ford to distribute the recalled airbags for replacement. I was further instructed by the dealer to call ford customer service at 800-392-ford(3673) to request further information on when i can replace the recalled airbag. Over the phone, ford instructed that i continue bringing the car to the dealership until otherwise they have new airbags in stock. We drive this vehicle every day and most of the time with a spouse or minor child in the passenger's seat. Since we purchased the vehicle from ford on may 27, 20112, we drive on streets and highways for both short and long distances. The vehicle has not been in an accident during our ownership. I have since received a duplicate letter dated december 2017. And again i brought the vehicle to the ford dealership. And again i was told the replacement airbag was not in stock. And again i was turned away. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUSTIN, CA |
| VIN pattern | 2LMDU68C98BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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