| Issue ID | 636774 |
| Internal NHTSA # | 10196959 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2007 |
| File date | 07/06/07 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | 2007 lincoln mkx customer dissatisfaction and safety notification customer states that the vehicle down shifts extremely harsh and jerks bangs and throws you forward**nar**cc the consumer stated that the vehicle has had transmission problems since taking possession of the vehicle. The consumer stated that it jerks so violently that it feels as though you have a hit a pothole. The consumer stated when speaking to the dealer they informed him that the excessive jolting or jerking was normal. The consumer stated that he either wants the dealer to ascertain the problem or the dealer replace the vehicle. The consumer provided road tests and the vehicle description information at time of purchase. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 30 |
| Source of the issue | CONSUMER LETTER |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 2LMDU88C87BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/06/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 32 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DANA LINCOLN MERCURY |
| Dealer's telephone number | 718-983-8700 |
| Dealer's city | STATEN ISLAND |
| Dealer's state code | NY |
| Dealer's ZIP code | 10314 |