| Issue ID | 1199938 |
| Internal NHTSA # | 10734387 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2007 |
| File date | 03/02/15 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am original owner of 2007 mkx. Received recall notice in dec. 2014. Unable to get vehicle to dealership until 02/03/15. I have not had my vehicle since that date. Corrosion at fuel tank and leaking. Dlr informed me the vehicle cannot be driven. He had no idea when the part(s) would be available. It would be months. I was provided initially with vehicle from dealership. After week or so i was handed over to rental agency at ford's expense. I am now in my 3rd vehicle as of june. Have contacted ford motor company numerous times since early feb. Who apologizes profusely and say they do not know when tanks will be available. They are at mercy of their supplier. No dates maybe late summer. Recall notice indicates 3rd qtr. Dealership as of 7/7/15 saying fourth qtr. No exact date or time. I purchased that vehicle for intended use with business and family. Family members under 25 and frequent out of town family guests cannot drive the rental and until early june previous vehicles i had did not meet my business needs. This has been an unreasonable and unacceptable amount of time. I am very concerned how my vehicle will operate after having been idle for many months, nearly a year. Ford motor should purchase these vehicles at fmv with additional amount covering the rental payouts and the inconvenience through their unknown repair date. They might still have satisfied customers. Only offer they have come up with in early april has been dealer value + $2500. 00 towards another ford product. Not acceptable. |
| Vehicle Mileage at Failure | 89016 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA ROSA, CA |
| VIN pattern | 2LMDU88C37BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |