| Issue ID | 1533555 |
| Internal NHTSA # | 11173121 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2007 |
| File date | 09/01/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - for three weeks now, i've been trying to schedule a repair on my lincoln mkx's passenger side airbag after getting the notification from lincoln motor company + my safety recall number. All four of the lincoln ford dealerships near me in washington are either (1) not calling me back, or (2) have a wait list of customers that is 450 owners deep (evergreen lincoln ford)!!! That is a two year waitlist. This recall sounds serious, but it seems the dealerships around me have zero incentive or desire to fix a potentially deadly defect in the airbag. Maybe because it is free? I'm unsure but i wanted to formally log this complaint because all of the videos, letters, messages from lincoln motor company state this defect is very dangerous, but the dealerships dont care. It's terrifying that myself, my family, my children, or friends could die because of shrapnel thrown out by this defective airbag should there be an accident. |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ISSAQUAH, WA |
| VIN pattern | 2LMDU88C47BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |