| Issue ID | 1502160 |
| Internal NHTSA # | 11133221 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKX |
| Model Year | 2007 |
| File date | 19/06/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata inflator and airbag when i enter my vin regarding the takata airbags, it suggests that my vehicle has two airbag issues for which parts are not currently available. When i contacted customer service regarding the matter they also indicated that parts for my vehicle would not be available until the end of the year. However, mysteriously after complaining about poor customer service at the albany ford/lincoln dealership in albany, ga via the 1-800 customer number, my vehicle was returned to me indicating that one of the issues was resolved (passenger) and the other was a non-issue. And thus they took no action. Everywhere i've read, parts are not available so i am concerned as to why my vehicle was all of a sudden "fixed" when i began filing complaints on my local dealership. I believe it is possible that i am driving around a ticking timebomb that has not yet been fixed thus jeopardizing me and my passengers. I think they are engaging in shady butisiness practices locally, but as of lately this seems nationally to be a company-wide ford/lincoln philosophy, and the local dealership is just a symptom, not the cause. From june 2018 until october 3, my vehicle was stored at the ford/lincoln dealership and i was in a rental vehicle. My vehicle was returned to me by the dealership on october 3, 2018. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBANY, GA |
| VIN pattern | 2LMDU68C27BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |