| Issue ID | 1591626 |
| Internal NHTSA # | 11243520 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKT |
| Model Year | 2012 |
| File date | 08/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 lincoln mkt. Upon starting the vehicle, the power steering warning indicator illuminated and the contact was unable to steer the vehicle. The vehicle was towed to acton ford (76 powder mill rd, acton, ma 01720, (978) 897-7000). The contact associated the failure with nhtsa campaign number: 15v340000 (steering). The dealer stated that the vehicle exceeded the mileage requirement for the recall; therefore, the contact would have to pay out of pocket to have the vehicle diagnosed and repaired. The manufacturer was contacted and stated that the vehicle was 3,000 miles over the recall warranty deadline. The vehicle was not repaired. The failure mileage was 153,600. *dt *dt contact stated she was never notified of the recall.*jb |
| Vehicle Mileage at Failure | 153600 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW SALEM, MA |
| VIN pattern | 2LMHJ5AT2CBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ACTON FORD |
| Dealer's telephone number | (978) 897-7000 |
| Dealer's city | ACTON |
| Dealer's state code | MA |
| Dealer's ZIP code | 01720 |