| Issue ID | 1012526 |
| Internal NHTSA # | 10544654 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKT |
| Model Year | 2010 |
| File date | 09/09/11 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | This brief - will need additional explanation of all evidence -- i purchased mkt lincoln approx 10/2010. I also was told by then f&i mgr [xxx] that the ford extended warranty is the exact same and he described as the extension of the factory bumper to bumper warranty that comes with the car - the price was $1705. 00. I asked him it is the exact same ? - he said yes. Well i purchased and have since found out he was wrong and also suspect he had told others the same thing. In 10/2014 the factory warranty expires and i will still have problems with the car that dealer today states will not be covered to work on .. To date the car has been 145 days out of service, around 10/2011 rob sight lincoln ford - kansas city, mo (now rob sight ford)declined to continue to fix problems. I filed complaint to ford,. Resulted in assignment to tom sight ford-lees summit, mo , who refused to touch car since they were not a lincoln dealer. Then ford assigned to olathe lincoln ford - olathe, ks. 12/2011. To date, they have attempted to fix numerous problems, succeeded in some and not others.. Currently car is at their location with problems they can identify and can not fix. Other problems were with the design flaws and safety issues regarding collision control blind spot warnings and when i have went through the ford arbitration - with the bbb, they denied my request for buy back stating -- since those were options,can not include in the ford arbitration and problems were not within the 18 month time line, which was not true. They had all the copies of work orders indicating the opposite of that and still was denied.. It would take a law suit to continue this. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEE'S SUMMIT, MO |
| VIN pattern | 2LMHJ5AT5ABXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |