| Issue ID | 1263300 |
| Internal NHTSA # | 10837417 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKT |
| Model Year | 2010 |
| File date | 12/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Expand recall 15v340000 & 15s18 (loss of steering) this is the 2nd complaint filed in less than 2 months for this 2010 mkt. The 1st was on 12-24-15 in which a complaint was made on this site and is viewable, but have not received any feedback as of yet. Lincoln covered the first repair in which they discounted my findings of the steering recall when i presented them with it. So they diagnosed it and confirmed loss of steering due to a failed steering angle module sensor and a software upgrade at a cost of $400. Well, here i am again with the same exact problem, loss of steering going around a corner on 2-12-16. Again, luckily there was nobody around and it happened at night because i ended up on the other side of the road doing 25-30mph. Also the warning lights on the dash started to flash- "service power steering now" & "service advancetrac". This is obviously the same problem that the other years have and are listed by vin under the recall but ford/lincoln refuses to accept responsibility and it will unfortunately take someone to get injured or killed for them to do so. This time around the diagnosis is the steering assembly, recalled on other years, (ca5z3504a) needs to be replaced at a cost of $2300 originally, reduced to $2000 after arguing with and going back and forth with lincoln for days, and they will cover $1500 of that and we are stuck with the balance. I am filing a second complaint more towards the safety issue than the $500 we have to pay. There has to be other people out there with different years not covered under the recall and i am reaching out to them. Other vehicles included in this recall are ford fusion, taurus, flex, mercury milan and lincoln mkt, mks and mkz. I am hoping someone looks into this closer and other people file complaints. |
| Vehicle Mileage at Failure | 57574 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOFFSTOWN, NH |
| VIN pattern | 2LMHJ5AT4ABXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |