| Issue ID | 1681260 |
| Internal NHTSA # | 11344321 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKS |
| Model Year | 2013 |
| File date | 08/08/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 lincoln mks. The contact stated that while driving at 75 mph, the steering wheel ceased upon passing a semi truck and the steering wheel independently went into the off position. Due to the failure, the contact pushed the push start button since he assumed that the vehicle shutoff due to the failure. The contact had to use excessive force to steer the vehicle off to the side of the road. Once the vehicle was placed into park, the power steering fault warning message appeared on the instrument panel. The contact inspected the vehicle and found no issues upon inspecting the engine. Upon further investigation, the contact discovered nhtsa campaign number: 15v340000 (steering) which he linked to the failure. The contact left the vehicle on the side of the highway. The contact initially called david mcdavid plano lincoln (3333 w plano pkwy, plano, tx 75075) where they acknowledge the recall and stated that they would repair the vehicle free of charge. The call dropped and upon calling the dealer back, the contact was transferred to randall reed |
| Vehicle Mileage at Failure | 104229 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GARLAND, TX |
| VIN pattern | 1LNHL9DK1DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |