| Issue ID | 1328325 |
| Internal NHTSA # | 10917850 |
| Manufacurer | Ford Motor Company |
| Brand | LINCOLN |
| Model | MKS |
| Model Year | 2011 |
| File date | 11/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Recently, this car started intermittently displaying the "power steering assist fault" code and at the same time the steering would seize up when in motion. This has now happened twice within the last 2 weeks. On investigation, 2011 lincoln mks vehicles with the 3. 5l gtdi engine (my vehicle) were supposed to be covered by recall 15s18 which addresses this exact safety situation. When i called both the ford dealer and the ford customer service line, they indicated this vin is not covered and that they could do a diagnostic check at the dealership but under no circumstances would it be covered (translation--i get to pay for any repair). It is clearly not safe to drive. How can ford justify not covering this car when the recall was quite large in scope and cars of the same year, same model, same engine were specified in the recall? Thanks! |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH JORDAN, UT |
| VIN pattern | 1LNHL9FT4BGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |