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2017 Lincoln MKC Service Brakes Problems, Complaints and Defects

Issue ID	1536003
Internal NHTSA #	11175125
Manufacurer	Ford Motor Company
Brand	LINCOLN
Model	MKC
Model Year	2017
File date	04/07/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I started the vehicle, the sync system went through a restart, killing the engine and turning off the dashboard panels. It had happened before on a level surface, but this time i was on a 10-15% grade. I stopped again, turned the vehicle off and returned about 15 minutes later. I was on a slight hill, with the elevation lower in front of the vehicle. I started the car and stepped completely out within 10-15 seconds. I stepped outside the vehicle, which had been running for 10-15 seconds. The hatch was open and two friends behind could clearly see through the vehicle, to know that i didn't touch the push button transmission. The vehicle started rolling down the hill. I jumped in, but the brakes didn't work and the instrument panel was dark. It stopped rolling when it collided against a parked truck approximately 50 feet in front. The engine was off when it stopped. I think the recycle of the sync system caused an intermittent malfunction of the electrical system, causing the brakes, steering and pushbutton transmission to become non-operable. This resulted in damage of $8568 to my mkc and of $1512 to the parked truck. Since this is an intermittent incident, it can't be replicated at a dealer even if it happened, it would be on a level surface and would not roll. I have driven the vehicle for an additional 7 months and 8,819 miles. The current mileage is 27,474. During that time, the vehicle has started and then gone through an electrical recycle which caused the engine to turn off at least 5 times. Two of those times were on a flat surface. I ran over a cooncrete curb a month ago. Tonight it happened in my driveway & ran up onto my front porch, which has a step up of about 6 inches. I called lincoln concierge to report the 2nd incident. They told me that they could do nothing until the problem was recreated in a garage - or it kills or injures someone.
Vehicle Mileage at Failure	18655
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NOLENSVILLE, TN
VIN pattern	5LMCJ3C90HUXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA5V5107KAJ52354 WVGZZZ5NZLW874876 LRWYGCFJXRC466897 1FTFW1EGXGFA01930 3MW5R1J00M8B94831 ZHWUA6ZX9PLA22787 JN8CS1MW9DM173689 SALAG2D46BA557462 1GDJC74649F141985 3B7KF23C82M221208 WBA8C510XGK636278 3VWRK69M14M094710

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2017 Lincoln MKC Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Lincoln MKC Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?