| Issue ID | 825060 |
| Internal NHTSA # | 10362885 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | AVIATOR |
| Model Year | 2004 |
| File date | 17/08/09 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | The plastic bracket that attaches the sun visors to the ceiling in my 2004 lincoln aviator have degraded and shattered with the visor falling out of the ceiling into my face as i was driving. The same cracks are apparent on the passenger side visor bracket but are holding at this time. This failure occurred in august '09 while on a trip to virginia. When i went to the local ford dealership for assistance i was advised that they had the same failure in another aviator a few days earlier. They did not have the part or a new visor. The bracket is attached directly to the visor arm and cannot be purchased separately. Working with a local ford dealership they tried to locate a replacement at a local junk yard, but when it was received the bracket exhibited the same cracking. I feel this is definitely a defective part since it is protected from sunlight that might deteriorate it. Since it is located in the ceiling of the vehicle it could certainly be affected by the extreme heat that develops from the sun. The failure is also a safety concern as the visor can fall in you face as mine did blocking your view as you drive. Now with the missing visor your view is impaired when driving into the sun as you have nothing to block the sun. I believe the failure would be recorded at lincoln as sun visor failures rather than bracket failures since it is attached to the visor arm and has to be purchased as a whole visor. I have tried to resolve this matter with lincoln/ford as a product defect by contacting the main office in detroit , but they have disallowed the claim. |
| Vehicle Mileage at Failure | 57350 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VILLA RICA, GA |
| VIN pattern | 5LMEU88H44ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |