| Issue ID | 515209 |
| Internal NHTSA # | 10100461 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | LINCOLN |
| Model | AVIATOR |
| Model Year | 2004 |
| File date | 04/11/04 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | At 13,650 miles the engine destroyed itself due to a defective crankshaft. I was driving home at night in the rain when the engine light came on and a loud banging sound was coming from the engine compartment. I immediately pulled off the highway & called roadside assistance. I waited for 3 hours for a tow truck and eventually had to call ct state police who summoned a wrecker. The lower half of the engine was completely destroyed. Manufacturer replaced the engine with a new engine assembly and engineers requested the old engine be sent to them for inspection as they had never seen this defect before. I was without my vehicle for 15 days. The first night i picked it up the engine light came on after less than 20 miles on my way home, again at night. It was not a dummy light. Another defective part had to be replaced. This time it was the egr module. I am now experiencing occasional skips when the vehicle tries to shift to upper gears from a dead stop. I am confident this product is a lemon and have worked fruitlessly to try to get the dealer/manufacturer to provide a replacement vehicle. This vehicle is unsafe and unreliable and i have received no consideration for a replacement other than to treat the transaction as a new vehicle purchase with mine as a trade. At the time of the first event, i had only owned this car for 4 months and put roughly 6,700 miles on it as it was a dealer's demo, driven by the owner of the dealership. It had over 6000 miles at purchase and i had only made 3 car payments at the time of failure. This is ridiculous! *nm |
| Vehicle Mileage at Failure | 13650 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGGANUM, CT |
| VIN pattern | 5LMEU88H94ZXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 25/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWN & COUNTRY AUTO GROUP |
| Dealer's telephone number | 8603474471 |
| Dealer's city | MIDDLETOWN |
| Dealer's state code | CT |
| Dealer's ZIP code | 06457 |