| Issue ID | 1604753 |
| Internal NHTSA # | 11258358 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2017 |
| File date | 19/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 07/25/2019 took car to hilltop kia because auto transmission had been slipping, then stuck in 4th gear. Could not manually shift to change. Dealer replaced transmission switch plate/sensor. Car was returned to me on 8/15/2019. 9/19 returned car to dealer as transmission started slipping again, shifting rough and then accelerating to get on freeway rpms flew up as car went into neutral. I luckily stayed to right as truck behind me swerved left. Car then went into gear, i got off freeway. Dealer had me ride with mechanic and problem of slow upshifting, rough shifting and delayed shifting was duplicated. Dealer was not able to pull any codes. This is serious safety issue. I opened kia case number 13369527. Kia customer service, chris, stated per his manager jada would escalate. Chris also stated there was no record of previous nhtsa complaint 11231076 file 07/11/2019 |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALLEJO, CA |
| VIN pattern | KNDPM3AC5H7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |