| Issue ID | 1435543 |
| Internal NHTSA # | 11057245 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2017 |
| File date | 16/11/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On november 16, 2017 i picked up my daughter from school, she asked me to turn on the heater that she was cold, when i turned on the heater, within a minute the whole cap of my kia sportage was engulfed in a terrible gas odor, which both my daughter and i became dizzy and nausea. I immediately opened all the windows and drove a short way to my parents house. I drove my sportage staight into the dealership with my mom and daughter following me in her car. I dropped the car off at the dealership. The next day savage kia called me and stated i should pick up a loaner that they would have my car for approximately a week. When my dad and i went to the dealership to pick up the loaner, we asked what was the issue with my sportage, the service manager stated that they contacted kia assistance to diagnose the issue, that gas was spurting out from the injectors and into my engine,that the suv had a defective ( faulty fuel injector and housing in it) my father then stated to the service manager that that could of killed my son and granddaughter if the gas would of sparked in the engine and also stated luckily my son is not a smoker or they would both be dead. The service manager did not deny the issue was a serious issye. When i contacted kia corp to file a complaint they were like robots, like there only responsability is to fix the car, nothing happened so it's all good. I stated to them that i really do not want to drive this car and asked them if they could give me another one. They stated this is not a option. The only thing they compenstated me with was one lease payment. Could you please inform me what my options are. I just do not feel comfortable driving this vehicle and i am very upset that kia did not have any compassion towards there vehicle potentially causes great harm or death to my seven year old daughter. Thank you very much for your time. |
| Vehicle Mileage at Failure | 1500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SINKING SPRINGS, PA |
| VIN pattern | KNDPMCAC9H7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |