2017 KIA SPORTAGE Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

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2017 KIA SPORTAGE Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1435543
 Internal NHTSA #11057245
 ManufacurerKia Motors America
 BrandKIA
 ModelSPORTAGE
 Model Year2017
 File date16/11/17
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemOn november 16, 2017 i picked up my daughter from school, she asked me to turn on the heater that she was cold, when i turned on the heater, within a minute the whole cap of my kia sportage was engulfed in a terrible gas odor, which both my daughter and i became dizzy and nausea. I immediately opened all the windows and drove a short way to my parents house. I drove my sportage staight into the dealership with my mom and daughter following me in her car. I dropped the car off at the dealership. The next day savage kia called me and stated i should pick up a loaner that they would have my car for approximately a week. When my dad and i went to the dealership to pick up the loaner, we asked what was the issue with my sportage, the service manager stated that they contacted kia assistance to diagnose the issue, that gas was spurting out from the injectors and into my engine,that the suv had a defective ( faulty fuel injector and housing in it) my father then stated to the service manager that that could of killed my son and granddaughter if the gas would of sparked in the engine and also stated luckily my son is not a smoker or they would both be dead. The service manager did not deny the issue was a serious issye. When i contacted kia corp to file a complaint they were like robots, like there only responsability is to fix the car, nothing happened so it's all good. I stated to them that i really do not want to drive this car and asked them if they could give me another one. They stated this is not a option. The only thing they compenstated me with was one lease payment. Could you please inform me what my options are. I just do not feel comfortable driving this vehicle and i am very upset that kia did not have any compassion towards there vehicle potentially causes great harm or death to my seven year old daughter. Thank you very much for your time.
 Vehicle Mileage at Failure1500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSINKING SPRINGS, PA
VIN pattern KNDPMCAC9H7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase21/06/21
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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