| Issue ID | 1287946 |
| Internal NHTSA # | 10872433 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2016 |
| File date | 03/06/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | This morning i was backing out of my driveway when all of a sudden i heard a loud bang. I got out to look, assuming it was a tire. Upon looking over the vehicle i could not see any issues but did notice a crackling sound. When i looked on the top of the car the rear section of the panoramic sunroof was shattered in each corner and when i looked closer i noticed in the center it was cracked as well but was still being held together. I decided that i needed to take the car straight to the dealership (70 miles away). By time i got there the back portion of the sunroof looked even worse and was starting to cave in. The service manager stated he had never seen this happen before and that i needed to get in contact with my insurance as they would more than likely not cover this under my warranty or even my extended warranty that i had purchased. Keep in mind i bought this only 36 days ago, brand new off the lot. The service manager claimed he saw a chunk of metal in that portion of the sunroof and claimed that obviously something had hit it. However, as i pointed out to him, that was not metal at all but simply a chunk of glass at a different angle from the glass slowly falling inward. The current mileage on my car is 6,500 miles. I have attached 4 images. 3 are of when it initially happened and the last one is what it looked like when i got it to the dealership. |
| Vehicle Mileage at Failure | 6500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRIFFITHVILLE, AR |
| VIN pattern | KNDPC3A64G7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |