| Issue ID | 1561503 |
| Internal NHTSA # | 11205464 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2015 |
| File date | 19/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased 2015 kia sportage at peak kia in littleton colorado july 2015 new 0 miles. On april 19,2019 i contacted kia dealership 303-904-7800 because the car dash went completely blank, i spoke to curtis in the service department spent over an hour trying to discuss my issue, i replaced my battery, the next day i was driving the car started to lose speed, i was able to get the car to peak. The service department said they could not give me a vehicle to drive because they could not look at my car until monday 4/22/2019. I went the dealership manager and finally was given a vehicle to drive. On 4/27/2019 the dealership wanted the loaner vehicle back and put me into a rental car, my frustration with being in a rental instead of the courtesy vehicle is that i elected rental car insurance which i am paying out of pocket due to the fact that rental car agencies will find any ding or dent and make you pay if insurance is not added. I feel like the dealership should have provided a courtesy vehicle because i had all of the required maintenance done at peak kia, purchased an extended warranty as a consumer i did my part, the purchase of this new vehicle has not reached the 4 year mark? Kia has 10 year 100,000 mile warranty on the motor. I was informed by peak that kia will put a refurbished engine in the car with 12,000 warranty and 1 year so i am losing my additional 30,000 mile warranty and 6 years of warranty from the original purchase. The reason that i purchased a new vehicle with 0 miles and completed suggested maintenance requirements was to eliminate mechanical issues . |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENGLEWOOD, CO |
| VIN pattern | KNDPBCAC4F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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