| Issue ID | 1454016 |
| Internal NHTSA # | 11079696 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2013 |
| File date | 28/12/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2013 kia sportage bought used off the showroom floor with only 5024 miles at 1 year old in october of 2014. When bought used, there is a 5yr/60,000 mile warranty(as opposed to the 10/100 when bought new). This 5/60 warranty begins at the time of purchase of the original owner which happened to be 11/6/2012. On 12/28/17 while traveling out of state, i was about 200 miles into a 220 mile trip when the engine seized with only 56,000 miles. While traveling a main route at roughly 50 mph in moderate traffic, the vehicle lost all motor power, slowed & came to a crawl (in traffic). I was fortunate enough to not be rearended as i safely pulled over & coasted into a parking lot. There were knocking sounds coming from my motor and the vehicle would barely move while given ample gas. I called kia roadside assistance who informed me that they would not be sending a free tow truck as my warranty expired 52 days prior, but for $80+ they'd send a tow truck right away. (ps: i have never used kia roadside assistance prior to this call - thanks kia) i turned that offer down stating i had aaa. Aaa towed the kia to the nearest dealership only 4 miles away, kia of sussex in nj. The following day, the hesitant svc mgr "confirmed" that the motor was seized-he did not pop the hood, only turned the key. They were reluctant to repair because we weren't from nj. So we paid out of pocket to have it towed home to cny. We've submitted a claim to kia motors america twice & they've denied our claim twice despite providing all of the oil change receipts that were done more than the manual suggested. Also, despite the fact that in march of 2017 a recall notice was submitted regarding this exact issue but when we called the dealer, they only stated it didn't apply to our vin. Because it is 52 days out of warranty (with only 56k mi) they refuse to cover it. This is a lemon- we feel they're responsible |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEMPHIS, NY |
| VIN pattern | KNDPB3A22D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |