| Issue ID | 1408668 |
| Internal NHTSA # | 11024230 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2013 |
| File date | 08/09/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Just before reaching tryon, nc, coming from charleston, sc, we began to hear a distinct knocking noise coming from under the hood, and were unable to accelerate any further than around 55 mph. Eventually the engine failed and we were able to just pull off to the side of the road just yards from where the shoulder ended, and we almost hit a stationary vehicle just in front of us on the shoulder. We were trying to evacuate from the hurricane with my 7 month old granddaughter.. After the engine had cooled, we checked and made sure that my oil was over half full, and it was. A rental place stayed open a few extra hours for us, and we managed to get to our destination three hours away from the incident, because we were in desperate need of somewhere that allowed dogs. On monday, we found out from the mechanic the car had eventually been towed to that the engine was shot. The mechanic let us know that this was an extremely common issue with our make and model, and that we should have had a recall issued for safety measures. While in assembly there was a manufacturing error which would not be noticed unless the driver was going long distance on the highway. There were tiny metal shavings within the engine that blocked the oil from properly circulating through the rod bearings to critical parts of the engine. We contacted corporate, and they told us our car was not listed under the warranty because it was assembled in a different location than the ones recalled. They then told us i had a 60,000 mile warranty instead of a 100,000 mile, which was a flat out lie. We contacted our dealer and they confirmed we had a 100k. Now after collecting all of our service records, the dealership is trying to tell us they will not cover the 7,000 dollar cost because my oil was low, which is another flat out lie. I don't want to make any money off them, i just want my repairs covered. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOHNS ISLAND, SC |
| VIN pattern | KNDPC3A23D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |