| Issue ID | 1588080 |
| Internal NHTSA # | 11240954 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2012 |
| File date | 28/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Driving on a southern california freeway on july 28, 2019, the engine of our 2012 kia sportage suddenly stalled. Brought it to the garden grove kia dealer the next day and met their service advisor martha gudino. She promised that the dealer would let us know by 2p what the issue was. She didn't call until after 4p with bad news: a new engine was needed for the princely sum of $9,087. 60 plus tax! In hindsight, we now know that martha was probably huddling with management on a strategy of disinformation. Not only did she not mention that there was an oil leak recall on this model but she said nothing about the ongoing class action suits, the car fire reports, and the 21 engine complaints lodged on carcomplaints. Com. When we picked up the car the next day, i, of course, mentioned the class action suit filed by andrea smolek and the numerous complaints mentioning exactly what our service advisor had described: "oil was black and slight sludged [sic]. Oil control valve (ocv) had sludge and metal shavings." the service manager |
| Vehicle Mileage at Failure | 118193 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | KNDPC3A29C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |