| Issue ID | 1409988 |
| Internal NHTSA # | 11025428 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SPORTAGE |
| Model Year | 2011 |
| File date | 25/08/17 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 kia sportage. While the contact's wife was driving 45 mph on the expressway, the sun roof fractured. The failure caused glass to enter the vehicle near the passenger and minor in the back seat. There were no injuries. The driver managed to exit the expressway. The contact inspected the vehicle. The vehicle was taken to a local dealer (rodeo kia, 10685 papago fwy, avondale, az 85323) where it was diagnosed that the failure was not kia's fault; therefore, it would be an out of pocket expense after the vehicle was kept for six days. The manufacturer was made aware of the failure and recommended the contact schedule an appointment with the dealer. No further assistance was offered. The contact called the manufacturer again and was informed that he should have received paperwork explaining why the repair was denied, and that someone was supposed to call him back. The failure mileage was approximately 107,000. |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHOENIX, AZ |
| VIN pattern | KNDPC3A23B7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |