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2011 KIA SPORTAGE Fuel System, Gasoline Problems, Complaints and Defects

Issue ID	924919
Internal NHTSA #	10461944
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SPORTAGE
Model Year	2011
File date	03/05/11
Component	FUEL SYSTEM, GASOLINE
Product type code	VEHICLE
Description of the problem	I purchased a 2011 kia sportage mar 2011 w/ 12 miles on it. The mpg range on the window sticker was 22 city/27 highway (18 min/32 max). Shortly after the gas mileage was poor. I drove the vehicle for 500 miles figuring that should break it in and hoped the gas mileage would improve. It didn't, but got worse. I returned to the dealer in may, the vehicle had 504 miles on it and was getting 12 miles per gallon. Dealer ran a fuel consumption test and ecm upgrade stating that should fix the problem. I drove it another 700 miles but the mileage didn't' get better. The service mgr stated that a bcm upgrade was performed and that it was getting 29. 3 mpg on the highway and 24. 5 mpg in the city. I have never mpg in the 20 range. It has been in the teen range on the computer & in actual calculations. The service dept mgr told pay no attention to the computer on the car, yet it has been accurate w/ the actual mileage. We drove the vehicle out of state, the mpg was not consistent. Upon our return from our highway trip the mpg dropped significantly to range from 13. 3 to 15. 70 driving in city. We returned the car a 3rd time in aug 2011, the dealer did a fuel consumption test again. They had my car for 11 days. The only thing they did was replaced the computer on the 2nd to the last day not knowing what else to do. Continuing to drive the car, the highest mpg i got was 16. 89 mpg. When i fill up the gas tank, the computer on the car shows that i should be getting 308 or 309 miles on the tank of gas, by the end of the tank, i only get ~ 200 mpg. No explanations are given for this. I lose 100 + miles per tank. I filed a lemon law case and lost because this wasn't a safety issue. Kia usa has refused to deal with the issue at hand. Since there are no "codes" being issued by the car, kia says there is nothing they will do. As of today june 2012, the mpg is still 15. 87 mpg.*jb
Vehicle Mileage at Failure	504
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BRYAN, TX
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/03/11
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

590YW1514T0048786 3C7WRKBLXLG239061 2MEFM74V48X608449 WBAAM310X0JE94113 SALGS2VF7FA224976 2NK3HM6X5RM267314 VF1B57A0511667429 1C4RDHAG3RC167163 2C3CDZAG2PH692824 WAU3GCFC6DN089445 1C4SJVBT1NS201508 KL79MUSL7B1907030

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2011 KIA SPORTAGE Fuel System, Gasoline Problems, Complaints and Defects, Recalls and Failures

2011 KIA SPORTAGE Fuel System, Gasoline Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?