| Issue ID | 769569 |
| Internal NHTSA # | 10313669 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | SPECTRA |
| Model Year | 2009 |
| File date | 24/07/09 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) we talked with the salesman [xxx] at martin swanty kia on 07/24/2009 about the passenger airbag light not functioning properly , he said they would fix it! So we bought it. We went to the service department on 08/12/2009 and talked with service personnel and we were told to return when someone was sitting in the passenger seat and the passenger airbag light was off so they could verify it! We went to service department on 09/10/09 when i was sitting in the passenger seat and showed them that it was not working properly. They returned the car that afternoon without repairing it and handed us an internal service bulletin that said the passenger air bag would not function unless a person of appropriate size was sitting in the seat. I argued with the service person since i am 5' 8" and weigh 210 pounds, but he still refused to repair it. I checked the internet and found that the kia spectra had a long history several years of recalls and problems with the passenger side airbag called kia at 1 800 333-4542 on 09/10/09 and talked with a customer service representative. She opened a case number [xxx]and told us to call her next time we had a passenger in the seat and the passenger airbag malfunctioned. She said she would call the dealer and we could go there and have it repaired! I called the number on 12/22/2010 and talked to the service person and told her my wife was on the way to the dealer with our 24 year daughter [xxx] in the seat and the airbag was off. The representative called the dealer! The dealer refused to fix it and said that it required a larger person in the front seat and my wife should return when she had a larger person in the front seat. My daughter [xxx] is 24 years old; she is 5, 9 and weighs 125 pounds! My wife went again to the dealer on 01/05 /2010 with our daughter [xxx] in the front seat, she is 5'8" 22 years old and she weighs 140 pounds and the air bag was off! They refused to do anything. |
| Vehicle Mileage at Failure | 142 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KINGMAN, AZ |
| VIN pattern | KNAFE222795XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |