| Issue ID | 1606580 |
| Internal NHTSA # | 11265696 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2018 |
| File date | 15/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 kia soul. While driving approximately 35 mph and making a turn, the vehicle stalled and the steering lost power. There were no warning indicators illuminated. The failure recurred several times. The vehicle was taken to jim click kia (866-376-4307, located at 775 w wetmore rd, tucson, az 85705), but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact to the consumer support acceleration team. The contact called kia motors america at 949-468-4800 (located at 111 peters canyon rd, irvine, ca 92606) and was provided case number: 13283232. The dealer stated that they could not assist. The vehicle was not repaired. The failure mileage was approximately 11,000. |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TUCSON, AZ |
| VIN pattern | KNDJN2A20J7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |