| Issue ID | 1723454 |
| Internal NHTSA # | 11395317 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2017 |
| File date | 06/02/21 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | My vehicle has the speaker lights package... For the past few months, i have noticed that when im driving my speaker lights will sometimes flash even with the switch set to off. Other times it will cycle through the mood setting... Again while the switch is off. Some times it will do both... Mood lighting and flashing to beat of the music... While swtiched to off. On 2/6/2021, i brought my car in for servicing. I mentioned the issue to my service advisor. Told me they would look at it... Cool. I'm okay with that. I leave, then come back to check the status of my car. Tells me they can't reproduce the issue. Ha! I have a video... I show it to the service advisor who tells me to go wait in the lobby and he'll be right back. About 30 minutes pass, my car is done. He tells me that they still can't make it do what i showed him. I'm guessing a video isn't real proof there is a real electrical issue going on. The service advisor tells me to "swing by" when it happens. Mind you i live about an hour away, i only went to friendly kia because i was told they were good. Apparently not! Anyway, there is an issue kia is refusing to address. I'm guessing no one there knows what would happen if a kia vehicle were to catch fire due to a short in the system just days after having it in due to an issue with the speaker lights having a short. That would not look good being told all over the media, then in court when that person sues you for damages due to an issue you refused to correct with video proof... About 20 seconds of proof that there is an issue! |
| Vehicle Mileage at Failure | 52300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEVERLY HILLS, FL |
| VIN pattern | KNDJP3A54H7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |