| Issue ID | 1649143 |
| Internal NHTSA # | 11315734 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2016 |
| File date | 01/12/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My steering wheel makes a loud squeaking since last year, 2019 and knock noise when turning. This happens when stationary, or in motion on on city street, highway, and parking. *ln consumer stated noise is getting louder and steering has become stiffer. Because of the noise consumer decided to take 2 videos on 2/23/20. Consumer took the vehicle to the dealer on 2/29/20 and had diagnostic done. Dealership learned they had a recall on 2014-2016 related to consumer's vehicle. Dealer refused to honor the recall and currently unable to drive the vehicle. ( |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ACWORTH, GA |
| VIN pattern | KNDJN2A23G7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ED VOYLES KIA OF CHAMBLEE |
| Dealer's telephone number | 770-234-7800 |
| Dealer's city | CHAMBLEE |
| Dealer's state code | GA |
| Dealer's ZIP code | 30341 |