| Issue ID | 1573421 |
| Internal NHTSA # | 11220429 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 15/06/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We just received our soul back for the latest kia recall service after being 1 week at the dealership, while driving the car engine shut off in the middle of the traffic almost causing accident and injury. Called dealership rick case kia (sunrise fl) they asked us to tow the car in for diagnostic. Received a call from dealership stating its a bad battery cell that caused the issue, had to spend $150 to get the battery replaced as per recommendation. After receiving the car back yesterday afternoon, the same thing happened in the night the engine just shut off while driving we had our grand kids in the car going to pickup our daughter from work. This time it was a very close call nearly got hit. Called the dealership there response was get it towed in again and we will take a look. They mentioned the issue is got nothing to do with recent recall, but the issues have started post recall fix. This is a very serious safety concern as i work for florida department for children and family services and as job requirement have to drive foster kids around, majority highway driving something like this on highway would definitely cause an issue. Car brand new battery is showing as drained again and dealership is just jerking us around instead of taking full responsibility and fixing the car. |
| Vehicle Mileage at Failure | 72110 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANTATION, FL |
| VIN pattern | KNDJN2A2XF7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |