| Issue ID | 1393587 |
| Internal NHTSA # | 11006622 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 06/03/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | In dec 2014 i leased a new kia soul. I was really happy with the car for quite some time and then it randomly wouldn't start at odd intervals. This happened while parked at my daughter's dance studio, having driven there to pick her up (jan 2016). I had it jump started then so i could get home. Had to have it jump started again the next morning so i could drive kids to school and drive to the dealer. Dealer charged the battery and car worked fine until nov 2016 when i drove from home to walmart, did some quick shopping before work, and the car wouldn't start when i came back out. I had kia roadside service jump the car, drove it to the dealer (was late for work) but the dealer returned the car to me saying they couldn't duplicate the issue. Again in nov 2016 on thanksgiving, car would not start in my garage. I had kia roadside service jump start it and was able to drive to my mother's 2 hours away. I parked the car there and after sitting for a couple of days, it started fine. Took it to the dealer who again could not duplicate any issues. At that time i would not take the car back without a new battery, for which kia did reimburse me later. Again i march 2017, car would not start at home. Had it towed to the dealer. They again could not pinpoint the issue and returned the car to me. I've had the attny gen of mn contact kia but they refuse to reimburse me for anything i lost in trading the car before the lease was up. Kia said (see letter attached) that because nothing was found to be wrong with the car, they are not liable. I think the fact that the car wouldn't start is something wrong with it! |
| Vehicle Mileage at Failure | 29654 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLOOMINGTON, MN |
| VIN pattern | KNDJP3A50F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |