| Issue ID | 1311386 |
| Internal NHTSA # | 10897902 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 22/07/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 kia soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of nhtsa campaign number: 15v736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CINCINNATI, OH |
| VIN pattern | KNDJP3A52F7XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |