| Issue ID | 1713657 |
| Internal NHTSA # | 11385254 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 15/12/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My vehicle has been having issues with the engine for months now. I have had to have parts replaced that clearly are related to the engine , can not drive it after having it towed to the kia dealership . They corrected two recalls , but did not check for problems with my engine. They did a dx test however did not drive it to clearly see it still has same issues as when i brought it in , but worse than before now. My vehicle is part of the campaign 20v750 with code sc200. My vehicle is also burning oil , two times i was told by a mechanic that they are sure it has to do with engine issues. I called them back and addressed my concerns after leaving with it the same problems as before and was treated as if i was making up the issues i am having with the vehicle . Due to i am the 2nd owner they did not want to use my warranty i have on the engine to repair or even check into the engine for problems . Now i am having to wait until the manager comes back to work in two days to get a resolution, i can not afford to keep paying for tow charges for the 2nd time. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT JULIET, TN |
| VIN pattern | KNDJP3A50F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |