| Issue ID | 1725229 |
| Internal NHTSA # | 11396586 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 24/12/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2015 kia soul. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. The contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was unavailable. The vehicle was taken to halleen kia (27932 lorain rd north olmsted, oh 44070, (440) 777-2424) and was informed that the system was down. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000. |
| Vehicle Mileage at Failure | 94000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ELYRIA, OH |
| VIN pattern | KNDJP3A5XF7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |