| Issue ID | 1723624 |
| Internal NHTSA # | 11395450 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 06/02/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 kia soul. The contact received notification of nhtsa campaign number: 20v750000 (engine). The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to respond as designed. Additional, there was an abnormal sound coming from underneath the vehicle. The contact stated that the failure occurred prior to receiving the recall notification. The contact took the vehicle to gettel kia of bradenton (6423 14th st w, bradenton, fl 34207) to be diagnosed. The dealer informed the contact that the failure on the vehicle was not related to the recall. The contact was informed that the failure was caused by the muffler. The contact disagreed and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BRADENTON, FL |
| VIN pattern | KNDJP3A50F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |