| Issue ID | 1719175 |
| Internal NHTSA # | 11389249 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 07/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2015 kia soul was operating fine until 1-7-2021. At about 45 mph the oil light came on , then the engine light, then a pounding sound and then the engine blew up. I had it towed to myrtle beach kia, the dealership where i bought the car. They submitted the incident to their engineering dept. Which approved a new engine. On 1-18-21 the kia service man called to say that the new engine has been installed but that the car doesn't run right. It needs a new fuel pump at a cost to me of about $900. I talked with the general manager who checked with the service dept. And he said that the warranty only covers the drive train, plus they found no evidence to show that the fuel pump was affected by the engine incident. I paid the $896. 40 for the new fuel pump and picked up the car yesterday. Does this sound right? The car runs fine... There's an engine incident which is covered by the warranty or the recall... Now i have to pay $900 to get my car back to where it was??? |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MURRELLS INLET, SC |
| VIN pattern | KNDJP3A56F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |