| Issue ID | 1695550 |
| Internal NHTSA # | 11363010 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 01/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 kia soul. The contact stated that while her husband was driving at a slow speed, the vehicle started making an abnormal popping sound with the oil warning light illuminated. Upon inspection, her husband discovered that there was no oil in the engine. The contact's husband had the vehicle towed to an independent mechanic who discovered that there was no sign of an oil leak. The contact called the manufacturer and was informed that the failure would be handled in house and to have the vehicle taken to the nearest dealer for assistance. The vehicle was towed to cumberland kia (1556 interstate dr, cookeville, tn 38501) where the vehicle was diagnosed with engine failure. The manufacturer was contacted and the contact was informed that the vehicle was not covered under nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact was referred to nhtsa for assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was 56,973.*dt*jb |
| Vehicle Mileage at Failure | 56973 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | COOKVILLE, TN |
| VIN pattern | KNDJP3A52F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |