| Issue ID | 1689916 |
| Internal NHTSA # | 11354840 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 11/09/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Owner of 2015 kia soul+ with 87k miles. I bought this car used with a little over 24k on it. I commute 90 miles a day, highway and city driving. While driving home on 9/11/2020, loud tapping noises began from engine when i turned a corner. I pulled into a auto zone to check oil levels. Oil was not showing on dipstick and no low oil light came on in car. No leaks and no smoking. I purchased 2 quarts of oil and put them in. The next day i i was scheduled for routine oil change and tire rotation. I took it to my regular service provider; kia in lumberton, nc. I asked them numerous questions about where the oil could be going. They said it could be slipping past the seals. I have always gotten oil changes every 3-5k miles. They have started a 1k oil test. Every 1k for 5k, i have to take it back so that they can check the oil level. The service tech told me that i may be looking at engine replacement with some kind of kia forgiveness program, since i am not the original owner and i still owe on this vehicle. I should not be losing 2 quarts of oil from my car every 3-5k miles! My former vehicle had over 200k miles, and i never had to add oil. I have read that other 2015 kia owners have had this same issue. This is a definite problem and there needs to be some kind of recall. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLINTON, NC |
| VIN pattern | KNDJP3A50F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
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