| Issue ID | 1687704 |
| Internal NHTSA # | 11353194 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 24/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 kia soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating with the check engine warning light illuminated. The contact stated that she had taken her vehicle to an independent mechanic where they discovered no oil in the vehicle despite receiving an oil change less than a month prior. The contact had her oil replenished that same day by the mechanic. One day upon entering her vehicle, the engine failed to start up after multiple attempts. Due to the failure, the contact had the vehicle towed to steve schmitt kia (11655 new halls ferry road, florissant, mo 63033) where she was informed that the catalytic converter was defective and that her engine needed to be replaced. Upon investigation, the contact discovered nhtsa campaign number: 19v120000 (engine, engine and engine cooling) which she linked to her failure however, the vin was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 125,760. |
| Vehicle Mileage at Failure | 125760 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FLORISSANT, MO |
| VIN pattern | KNDJP3A50F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |