| Issue ID | 1629633 |
| Internal NHTSA # | 11291213 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 01/12/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car stalled down lost pressure and would not go i took it called the dealership and told them what was going on my kia soul 2015 the dealership the dealership said it was no recall on my car motor i had it checked out and i call the 1-800 number to see about my call or back on my car the lady told me to get the car towed to the dealership in fayetteville kia i did i paid $120 to get it towed in mike dillard called me told me there was no call back on my motor that i was going to have to replace my motor that motor was going to cost me $10,000 to get it done or get a refurbished one i've been called kia manufacturer and talk with the claims adjuster i have a claim already in progress and the lady told me to go ahead and have it towed to them but they're sending me they will not replace my motor i need help with this because something's going, because i'm looking on the website and it's stating that it is a recall on my motor but mine does not have my vin number does it show up on the recall i need to know what i need to do with my motor my kia soul thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 131000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RED SPRINGS, NC |
| VIN pattern | KNDJP3A55F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |