| Issue ID | 1597122 |
| Internal NHTSA # | 11252638 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 02/05/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I currently am on my fourth catalytic converter. My car has 240000 miles and my dealer informed me they were to only update a program and replace the converter. I let them know about the engine noise and they replaced the converter and it was making the same noise at 80000 miles when they replaced it the first time. Even after i left the dealer at the first replacement i had to return the next day after picking my car up from morgan auto group. This recall has permanently damaged my car i was lead to believe i just needed the converter replaced again and again. Finally when i received the recall letter i was convinced my car would finally be repaired properly. It was stated in the letter my engine would be replaced if need be. The dealer repeatedly explained they were to complete the system upgrade and replace the converter and nothing more. Even after i had a diagnostic test done they could only tell me i had to replace my fuel injectors at a price of 1200. 00 so i had them replaced and still my engine runs as described in the recall with damage to the pistons or another issue. I am hoping to have this issue resolved as i and my family rely on my vehicle. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE CITY, FL |
| VIN pattern | KNDJN2A25F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |