| Issue ID | 1580374 |
| Internal NHTSA # | 11230519 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 09/06/19 |
| Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMIS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 kia soul. While driving 50 mph on the highway, the vehicle failed to accelerate and stalled. In addition, the oil and check engine warning indicators illuminated. The contact activated the hazard lights and was able to coast the vehicle over to the side of the road. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was able to be driven slowly to the contact's residence. The vehicle was later taken to an independent mechanic to be diagnosed, but a failure could not be found; however, a tune-up and oil change were completed. After the contact left the mechanic, the vehicle stalled and was towed to another independent mechanic where it was diagnosed that the battery failed. The battery was replaced, but then the contact was informed that the battery was not the source of the failure. The mechanic test drove the vehicle and infomed the contact that the catalytic convertor failed and needed to be replaced. The vehicle was later towed to kia of east hartford (located at 99 ash st, east hartford, ct 06108, (860) 291-7000) where it was confirmed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000. |
| Vehicle Mileage at Failure | 149000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TOLLAND, CT |
| VIN pattern | KNDJP3A59F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |