| Issue ID | 1635898 |
| Internal NHTSA # | 11299795 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2015 |
| File date | 16/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car would not start when start button depressed. Lights on dash and radio come on but car will not start by pushing on button either with finger or smart key. In the past, the car has eventually started but not today. Dealership has checked car twice with no correctve action even suggested. They say the have no idea for repairs because car always starts at the shop. They suggest having the car towed to the shop when failure occurs and hope the car will not start when it gets to shop. The battery is new. Car was at the dealership for routine maintainence tuesday, it is thursday and the car will not start after many attempts. On two occasions i sat the smart key in the cup holder after a failed attempt and the car started without me pushing the start button or having my foot on the brake pedal. It seems there are several postings about this issue on the internet with no resolution forthcoming. It is quite frustrating! |
| Vehicle Mileage at Failure | 81000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, IL |
| VIN pattern | KNDJX3A56F7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |