| Issue ID | 1728310 |
| Internal NHTSA # | 11398759 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2014 |
| File date | 27/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia soul. The contact stated that the vehicle was at tom dolan's reno kia (9455 s virginia st, reno, nv 89511) to replace the catalytic converter and two recall repairs. The contact stated that when he was driving the vehicle home, the check engine warning light illuminated and the vehicle stalled. The vehicle was taken back to the kia dealer where the failure was diagnosed as an oil leak. The contact stated that he received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer informed him the failure was not related and that the repair was not covered under the recall. The vehicle was not repaired and remained at the dealer. The contact had not yet informed the manufacturer of the failure. The failure mileage was 136,972. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 136972 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WASHOE VALLEY, NV |
| VIN pattern | KNDJP3A53E7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |