| Issue ID | 1725289 |
| Internal NHTSA # | 11396632 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2014 |
| File date | 12/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia soul. The contact stated that while driving, the vehicle failed to exceed 60 mph, with an abnormal sound coming from the vehicle. The contact checked the oil dipstick which showed no oil present. There was no warning light illuminated. The vehicle was taken to an independent mechanic where an oil change was performed. The vehicle then was taken to jones kia (2001 bel air rd, fallston, md 21047, (410) 877-1700) where it was diagnosed and determined that the engine had oil consumption and a test was performed. The ecm was updated on february 3, 2021 however, the failure recurred. The contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. The manufacturer was notified of the failure and provided the contact with a case number. The manufacturer declined to provide an engine replacement. The failure mileage was approximately 102,000. |
| Vehicle Mileage at Failure | 102000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COCKEYSVILLE, MD |
| VIN pattern | KNDJP3A59E7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |