| Issue ID | 1596979 |
| Internal NHTSA # | 11252542 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2014 |
| File date | 21/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | July 212019 while driving... Heard a ticking/,pinging sound pulled over. Oil dry in engine. Oil change every 3. 000 miles... Records to prove... Filled oil then engine failed on highway. Contacted kia case #13292943 . Immediately assigned case manager charles. Upon returning my calls told not covered as powertrain warranty over. Short block needs replacing. Also timing chain and pump per recommendation by my mechanic because of damage to engine and possibility of chain stretching.. Kia old saybrook ct replacing block. 145,000 miles.. Not told where replaced short block has come from. Dearlership said just "from kia" . Excellent maintainence record. Copies is all oil changes. Told no way of indication of this to happen. Labor is being charged..$1,500. 00 read many issues with 2014 kia soul but not recalled and should be at no cost to consumer! |
| Vehicle Mileage at Failure | 145000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST HADDAM, CT |
| VIN pattern | KNDJP3A50E7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |