| Issue ID | 1548907 |
| Internal NHTSA # | 11190586 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2014 |
| File date | 10/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 3/10/19 vehicle showed fluttering engine light while driving on residential street (35 mph). Checked, found was 3 qts low on oil at 1 week after oil change when vehicle has shown no noticeable oil consumption previously. Maintenance records show on schedule or better since purchase. Dealer states internal engine damage @84,526 miles - symptoms match recall 19v-120, including obdii code & catalytic conv, but is denied by manufacturer until the possibility of legal action & media coverage is brought up. Is now being 'reviewed' by manufacturer, while no usual dealer assistance - most especially 'loaner' vehicle - is provided. Important: as stated in the nhtsa safety report, kia does not produce vins sequentially, thus the usual manufacturer's vin database method appears ineffective - a vin search turns up no recall for this vehicle, including previous ones it has been serviced for, a result reported by other kia owners spoken to while waiting at the dealer's service center. This may be the reason for the widespread issues with recall denial. |
| Vehicle Mileage at Failure | 84526 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS, OH |
| VIN pattern | KNDJN2A26E7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |