| Issue ID | 1309880 |
| Internal NHTSA # | 10896670 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 20/06/16 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I have owned 2 kia souls (a 2011 and now a 2013 each bought new) and have been very happy until recently, june this year 2016, when checking the low air pressure in rear tires. The tire store informed me that both tires were "extremely old," "unsafe" "2007 tires!" because of the possible danger to me or others, while continuing to drive on these tires which were sold to me on my 2013 by the dealership, i was advised to replace both with new tires by the tire store, which i did immediately. Given my regular tune ups at the dealer where they noted they "rotated tires" each time, i was never informed of the age of the tires. I am fortunate that no accidents occurred. I am concerned about possible unadvisable and possible fraudulent practices on the part of ed voyles kia on cobb pkwy in smyrna ga. I have written to the corporate headquarters to investigate and come to some resolution. I appreciate the product, hope to hear this matter is resolved to my satisfaction so that i can continue to drive and recommend kia with great confidence in the future. (the low air pressure was noted while driving the car to work on a regular basis, 45 miles each way in heavy highway traffic) |
| Vehicle Mileage at Failure | 44239 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SMYRNA, GA |
| VIN pattern | KNDJT2A63D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |