2013 KIA SOUL Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SOUL 2013 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SOUL 2013 unknown or other and complaints other owners have filed.
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2013 KIA SOUL Unknown Or Other Problems, Complaints and Defects

 Issue ID1664007
 Internal NHTSA #11326617
 ManufacurerKia Motors America
 BrandKIA
 ModelSOUL
 Model Year2013
 File date28/05/20
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemLast year i took my vehicle to billion auto in iowa city (2 hours from where i live) to get my recall serviced. At this time my vehicle was losing power. When i took it to the dealership they had it in and out in 15-20 minutes and they said only had to do an update. Which was irritating, considering i had asked them to check my catalytic converter and they didn't. Because prior to that a mechanic in my town thought something could have been wrong with it. Well here i am in 2020, and i went back to this dealership (this is the only kia in my area). Last year in may there was a recall for the mdps coupling. The letter also stated that they extended the warranty to 100,000 miles- i'm right around 96,500 miles so i am still covered. I called the dealership and asked to get it fixed since i was experiencing noises in my steering wheel turning left or right/ and when vehicle is stopped. They said yes, i spoke with the service advisor and he told me that i would be covered. So i took my car up there thursday the 28th to get this serviced. Another worker told me in person my coupling wasn't that bad, and i could always come back in the future to get it repaired. He then further told me that my power-steering rack was making a little noise too, but that wouldn't need to be repaired for another 5-10 years. Then he charged me $65 dollars for a diagnostic fee, which is completely wrong. I called kia cooperate, spoke with numerous of folks. I was told on thursday by cooperate that they called the dealership and told them my complaint. But there was nothing they could do. So i called cooperate back demanding to talk to my case worker, [xxx] which she hasn't called me back. I feel like they aren't taking me serious. I've had two past recalls on this vehicle, and wasn't handled appropriately. I also shouldn't of been charged a diagnostic fee. I want a refund as well. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure96500
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateOTTUMWA, IA
VIN pattern KNDJT2A5XD7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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