| Issue ID | 1495541 |
| Internal NHTSA # | 11124673 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 01/06/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | About two months ago i had a slight jerk in steering wheel and it just got worse, i heard clunking noise, steering was loose and jerky, unstable driving. Took it too kia and they did a performed a express service multi-point inspection and confirmed noise and stated it needed a new a flexible coupling and a new eps motor and alignment. Only flexible coupling was replaced through extended warranty, no alignment or eps motor was done. I have looked through websites of complaints and kia soul 2013 has been reported but no action has been taken. If i wouldn't have had an extended warranty i wouldn't have gotten the coupling replaced, but more is required such as eps motor and an alignment which was purchased already in april of 2018. This needs to be researched and fixed asap as a recall as it it a danger for anyone to be driving a kia soul with this issue |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHELTON, WA |
| VIN pattern | KNDJT2A51D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |